Privacy Policy

Last updated: April 2026

1. Introduction

This Privacy Policy describes how Lizza ("we", "us", or "our") collects, uses, shares, and protects personal information when you use our platform, website, applications, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us (such as account registration data, profile information, and communications), information generated through your use of the Service (such as usage data, interaction logs, and device information), and information from third-party sources (such as social media platforms you connect to the Service). The specific data collected depends on how you use the Service and which features you access.

3. How We Use Your Information

We use your information to: (a) provide, operate, maintain, and improve the Service; (b) process transactions and facilitate collaborations; (c) communicate with you about the Service; (d) personalize your experience; (e) ensure platform security and prevent fraud; (f) comply with legal obligations; (g) enforce our Terms and Conditions; and (h) for any other purpose with your consent.

4. Information Sharing and Disclosure

We may share your information with: (a) other platform users as necessary to facilitate collaborations and the functioning of the Service; (b) third-party service providers who assist in operating the Service (payment processors, hosting providers, analytics services); (c) professional advisors (lawyers, accountants, auditors); (d) law enforcement or government authorities when required by law or to protect our rights; and (e) in connection with a merger, acquisition, or sale of assets. We do not sell your personal information to third parties.

5. Public Profiles

Certain profile information may be publicly accessible, including creator media kits and brand profiles. Users control what information appears on their public-facing profiles. By making information public, you acknowledge that it may be accessed, indexed, and used by third parties.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data, and you use the Service at your own risk.

7. Data Retention

We retain your personal information for as long as your account is active, as needed to provide the Service, or as required by law. When retention is no longer necessary, we will delete or anonymize your data in accordance with our internal data management procedures.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for authentication, functionality, analytics, and performance purposes. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the Service.

9. Your Rights

Depending on your jurisdiction, you may have the right to: (a) access your personal data; (b) correct inaccurate data; (c) request deletion of your data; (d) object to or restrict processing; (e) data portability; and (f) withdraw consent. To exercise these rights, contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the Service or by other appropriate means. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

13. Contact

For privacy-related inquiries or to exercise your rights, contact us at privacy@lizza.ai.