Terms & Conditions

1. Acceptance of Terms

By accessing or using the Lizza platform, website, mobile applications, APIs, or any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must immediately cease using the Service. We reserve the right to modify these Terms at any time. Continued use of the Service after any modification constitutes your acceptance of the revised Terms.

2. Description of Service

Lizza provides a technology platform that facilitates connections and collaborations between brands and content creators for marketing purposes. Lizza acts solely as an intermediary and technology provider. Lizza is not a party to any agreement between users and makes no representations or warranties regarding the outcome of any collaboration.

3. Eligibility and Accounts

You must be at least 18 years of age and capable of forming a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to promptly update such information as necessary. Lizza reserves the right to suspend or terminate any account at its sole discretion, with or without notice, for any reason.

4. User Obligations

Users agree to: (a) comply with all applicable laws and regulations; (b) not infringe upon any third-party intellectual property rights; (c) not submit false, misleading, or fraudulent information; (d) not engage in any activity that disrupts, damages, or interferes with the Service; (e) not attempt to circumvent any platform mechanisms or processes; (f) not harass, abuse, or threaten other users; and (g) fulfill all obligations arising from collaborations agreed upon through the platform.

5. Intellectual Property

All content, trademarks, logos, software, and materials on the Service are owned by or licensed to Lizza and are protected by applicable intellectual property laws. Users retain ownership of content they create and upload. However, by uploading content to the Service, you grant Lizza a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and create derivative works of such content for the purposes of operating, promoting, and improving the Service. This license survives termination of your account. You represent and warrant that you have all rights necessary to grant this license and that your content does not infringe upon any third-party rights.

6. Content and User-Generated Materials

Users are solely responsible for the content they create, upload, share, or distribute through the Service. Lizza does not endorse, verify, or assume any liability for user-generated content. Lizza reserves the right, but has no obligation, to review, monitor, remove, or disable access to any content at its sole discretion and without prior notice. The ownership and usage rights of content created as part of a collaboration are determined by the agreement between the relevant parties. Lizza assumes no responsibility for resolving disputes related to content ownership or usage.

7. Payments and Fees

Certain features of the Service may require payment of fees. All fees are stated on the platform and are subject to change. Users agree to pay all applicable fees and taxes. Lizza facilitates payments between users but is not responsible for the tax obligations of any user. All payments processed through the platform are subject to our payment terms, which may include processing fees and platform commissions. Refunds, if any, are subject to Lizza's refund policy in effect at the time of the transaction.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LIZZA SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LIZZA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LIZZA MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIZZA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (E) ANY COLLABORATION OR AGREEMENT BETWEEN USERS. IN NO EVENT SHALL LIZZA'S TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNTS PAID BY YOU TO LIZZA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Lizza, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; (d) any content you upload, post, or otherwise transmit through the Service; or (e) any collaboration or transaction you enter into through the Service.

11. Confidentiality

Users may have access to confidential information of other users or of Lizza through the Service. You agree to keep all confidential information strictly confidential and not to disclose it to any third party without prior written consent, except as required by law.

12. Termination

Lizza may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Mexico. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to the competent courts of Mexico City, Mexico, to whose jurisdiction the parties expressly submit.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lizza regarding the use of the Service and supersede all prior agreements, understandings, and communications.

16. Contact

For questions about these Terms, please contact us at legal@lizza.ai.